Purchase Term and Conditions
- In these Terms and
Conditions of Purchase ("Purchase Terms"):
- "CUSTOMER" means an individual or a legal
entity purchasing PRODUCT.
- "CivilARCH" means CivilARCH Software.
with its registered office at Unit 14A, Tower II, Pioneer Woodlands Condominium, Pioneer St., Mandaluyon City, ZIP CODE 3300, Philippines, registered at the Chamber of Commerce in Philippines under number
- "PRODUCT" means any CivilARCH software
program or service furnished to CUSTOMER subject to the applicable
- CUSTOMER accepts these Purchase Terms by
placing an order for PRODUCT with CivilARCH. Orders placed by CUSTOMER with an
external CivilARCH. distributor are subject to terms and conditions of purchase
set forth by that distributor.
- ORDER PLACEMENT AND ACCEPTANCE
- CUSTOMER may place an order
with CivilARCH. :
- online on the CivilARCH. website http://www.civilarch.net/;
- by fax or e-mail using the appropriate CivilARCH sales office
- Order details shall be in
English. CUSTOMER can modify order details before acceptance of the CUSTOMER
order by CivilARCH. English is the preferred language for order-related
- Any order is not binding
upon CivilARCH until accepted by CivilARCH. Non-acceptance of an order may be
the result of one of the following:
- failed payment;
- growing backlog or negative payment
- incomplete or incorrect order details,
such as missing e-mail address for delivery, missing CUSTOMER billing
address, or a pricing or PRODUCT description error, among others;
- ineligibility according to the order
criteria (e.g. entitlement to upgrade or to certain PRODUCT purchase
options restricted to particular users or purpose of
- PRICES AND PAYMENT TERMS
- CivilARCH sets prices and
accepts payments for its PRODUCTs in the following currency: USD. Prices are
subject to change by CivilARCH.
- CivilARCH accepts major debit
and credit cards (collectively, "payment cards"). CivilARCH is not responsible
for any payment failure resulting from inaccurate payment card details
provided by Customer when placing an online order, any restrictions
applicable to payment card by Customer's bank, or payment
- CivilARCH only accepts
purchase orders from existing corporate CUSTOMERs with clear payment
history. Purchase orders can only be paid by wire transfer or
cheque on net 30 days terms. Purchase orders from newly
registered corporate CUSTOMERs and offline orders from individual CUSTOMERs
are subject to advance payment by wire transfer.
- PRODUCT DELIVERY
- CivilARCH ships no physical PRODUCTs. Any
details necessary to enable CUSTOMER to download and/or use the purchased
PRODUCT (including license keys or access details where applicable) will be
delivered by CivilARCH to CUSTOMER via e-mail to an e-mail address provided by
CUSTOMER. CUSTOMER is responsible for providing CivilARCH with a valid e-mail
address for delivery purposes. No shipment is charged by CivilARCH for e-mail
- CivilARCH will use its best efforts to deliver
PRODUCT purchased by CUSTOMER within 2 business days of the order
acceptance. CivilARCH shall not be liable for any failure to deliver PRODUCT
within this timeframe.
- TAXES AND DEDUCTIONS
- PRODUCT prices do not include any national,
state or local sales, use, value added or other taxes. CUSTOMER shall pay
any such taxes, if applicable.
- CUSTOMER bears sole responsibility for any
withholding tax liabilities, and no deductions shall be made by CUSTOMER
from the amount payable to CivilARCH under any CivilARCH invoice.
- Purchases from the European Union ("EU")
countries may be subject to the EU
value added tax. CUSTOMERs from the EU are responsible for providing a
valid VAT ID, if any.
- WITHDRAWAL AND REFUND
- CivilARCH provides an opportunity to evaluate
any of its PRODUCTs free of charge during a trial period specified in the
applicable end-user license agreement, and encourages CUSTOMER to fully
evaluate PRODUCT prior to purchasing. CUSTOMER may withdraw from using
PRODUCT at its sole discretion anytime before expiration of a free trial
- Any refund request following the PRODUCT
purchase date will be subject to the prior authorization by CivilARCH and
acceptance of such request shall be at the sole discretion of
- EXPORT CONTROL
- In accordance with the U.S.
Export Administration Regulations ("EAR"), CivilARCH PRODUCTs typically:
- fall under the Export Control
Classification Number (ECCN) 5D002;
- may be exported under EAR to most
destinations with No License Required ("NLR"). Restricted countries
currently include, but are not necessarily limited to Cuba, Iran, Iraq,
Libya, North Korea, and Syria.
- Information provided by CivilARCH under this Section 7 is only intended
for general information purposes and should not be construed as legal advice
concerning U.S. export control laws and regulations. For details on export
restrictions applicable to PRODUCTs, CUSTOMER should refer to the
- No terms and conditions other than the terms and conditions contained
herein shall be binding upon CivilARCH unless accepted by CivilARCH in writing
signed by the duly authorized CivilARCH representative. If CUSTOMER's terms
and conditions of purchase are different from or in addition to these
Purchase Terms, these Purchase Terms shall prevail.
applicable to PRODUCTs are subject to change by CivilARCH upon notice on the
CivilARCH website at http://www.civilarch.net/.
For any questions regarding these Purchase Terms, please contact CivilARCH
Software S.a.s. at:
Address: Unit 14A, Tower II, Pioneer Woodlands Condominium, Pioneer St., Mandaluyon City, ZIP CODE 1554, Philippines
Version 1.1, Revised Jan 23,